Frequently Asked Questions

How do I place an order?

Pick a product, choose any options such as size or colour, then use Add to Cart or Buy Now. Fill in your delivery details at checkout and place the order. No account is required.

Do I need an account?

No. You can check out as a guest. An account simply lets you keep your details for next time.

How do I pay?

Cash on Delivery — you pay the delivery person when your order arrives. Online payment is coming soon.

How long does delivery take?

1–3 working days inside Dhaka, 3–5 working days elsewhere in Bangladesh.

Can I change or cancel my order?

Yes, if it has not been dispatched. Contact us as soon as possible with your order number.

How do I use a promo code?

Enter it in the Promo Code box at checkout and press Apply. The discount appears in your order summary immediately.

Something is wrong with my order.

Contact [email protected] with your order number. See our Return & Refund Policy.